Policies
Respecting each other's time
Missed Appointments
When you book an appointment at Dynamic Massage Therapy, that time is set aside for you - and ONLY you. I try to always be ready for you when you arrive and in return, I ask that you keep your promise and show up for your appointment on time.
Please understand that massage therapists only get paid when they deliver a service... therefore missed appointments are costly and will prevent me from catering to other clients.
That said, my policy is simple. If you give less than 24 hours notice of cancellation you will be charge 50% for that appointment. If you are a "No Show" Client please be advised you will be charge the full amount of the session. Thank you for being considerate of our time.
Cancellations
In the event that you unable to keep your scheduled appointment, please contact me by phone at (250) 956-2277 prior to your appointment. If you do not reach me, please leave a message on my voicemail system. If I do not hear from you I will be expecting you to show up for your scheduled treatment time. If you fail to call or keep your appointment, the above policy will be applied.